Recent and relevant news items that require more than just a headline glance.
When Maria’s rural clinic shut down during the pandemic, she thought her diabetes care would have to wait. Then her doctor called—with a plan to manage everything from her phone. Remote healthcare has been building for several decades, but it saw meaningful growth in the 2010’s. Apps like Teledoc, MDLIVE, and Amwell, coupled with the…
ChatGPT was released to the public in November 2022. Within six months, it landed an attorney in hot water with a judge. The attorney submitted a brief to the judge that ChatGPT had written in its entirety. As impressive as that sounds, it contained six fictitious citations to other cases and precedents. The judge was…
You’ve heard them before when you’ve dialed a customer service number. “Please give a brief statement of the reason for your call.” Or something like “I’m sorry, I didn’t understand you. Would you like Sales, Parts, or to make an appointment?” Maybe you’ve gotten a call from a number where the voice was just a…
Do you use predictive analytics? (Hint: yes, you almost certainly do.) Predictive analytics are the force behind streaming recommendations in your movie and music apps, weather forecasts, and personalized shopping recommendations. Predictive analytics is a way to use information about the past and present to guess what might happen in the future. It looks at…
It started with a friendly text message: “Hi, I’m Patty. This is my new number. Do you remember me?” No, John didn’t know anyone named Patty, and he responded in that way. “Patty” was extremely polite and apologized for taking John’s time, and John was equally courteous and friendly. “Patty” continued the conversation, asking John…
A deal-breaker for me when choosing a place to stay away from home is the lack of free Wi-Fi. I’m kind of a tech-junkie. Yeah, I know, you’re totally caught off-guard with that admission. Being able to connect to the Internet is important to me, unless I’m on a mission to specifically not connect. However,…
Between 2005 and 2009, Chicago had a challenging problem that the city leaders absolutely needed to solve: unacceptable rates of foodborne illnesses. The city had limited resources for making health inspections in food service spots. Restaurant inspections were generated from complaints or randomly, but they were ineffective in curbing the problem. When the city turned…
According to a World Health Organization report, over a billion people worldwide rely on assistive products. With aging populations and a rise in noncommunicable diseases like diabetes and cardiovascular diseases, that number is expected to rise to 2 billion by 2050. In the United States, 26% of adults live with a disability, many of which…
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