a business professional in silhouette standing at a crossroads, above him hovering in the air are data and informaiton symbols like graphs and charts.

Data-Driven Decision Making: Unlocking Smarter Choices in Business and Life

Between 2005 and 2009, Chicago had a challenging problem that the city leaders absolutely needed to solve: unacceptable rates of foodborne illnesses. The city had limited resources for making health inspections in food service spots. Restaurant inspections were generated from complaints or randomly, but they were ineffective in curbing the problem. When the city turned…